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This Agreement is between 30000feet Pty Ltd, (ABN 18600375022), whose registered address is 200 Crown St Wollongong NSW 2500 (“Licensor”) and the company, partnership, individual, governmental body or other association designated as the “End User” ...Support Desk Tickets
The FreightTracker support desk is available to all users of the FreightTracker software. Tickets can be raised by users for bugs and questions on how to use the product. Our support desk is limited to generic queries and does not include system ...Business Management Support
1/ New feature and system alteration request handling 1.1 All Request must be raised as support tickets so communication can be registered against the specified client account. Emails, phone calls or other means of communication are not acknowledge ...New feature and system alteration requests
1. If the feature request is required as a priority by the individual transport company, and is not something on our roadmap, or the company does not have a service level agreement where this service is offered, then we offer a paid priority solution ...Customer portal - a guide for your customers
The customer portal offers track and trace ability for freight. when first logging in, the portal will display the main screen of jobs that are not yet complete. Containers Main screen The jobs are separated by imports and exports Search options ...
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Customer Notes - email alert
Customer Notes - email alert - as well as the icon changing to green when the customer creates a note, the operations email address will also receive notification that a new note has been created.Customer portal - a guide for your customers
The customer portal offers track and trace ability for freight. when first logging in, the portal will display the main screen of jobs that are not yet complete. Containers Main screen The jobs are separated by imports and exports Search options ...How to personalise your allocation screen layout
Our column configuration feature has been designed to give each user the ability to re-arrange their screen layout preferences, without effecting other users. Each change is locked down per user. STEP # RELATED IMAGE DESCRIPTION 1 In your allocation ...How to use the MTi allocations tab
Overview MTi tab which is short for Empty Imports is one of many tabs in the allocations section of Freight Tracker. The primary function of the MTi tab is to show all containers that are empty and been given a date to be delivered to the empty yard. ...Fumigation Management and Handling
Freight Tracker offers the capability to manage onsite Fumigation as well as providing a report that also facilitates fumigation at delay locations. This can be used by companies during the high risk seasons for fumigation Like BMSB season and those ...