New customer rejected from export into XERO

isnt a new customer suppose to sync on the first export to XERO and add the account code automatically?

=>Yes.

Please first check that have the customer set up in Xero Before you follow the next steps

To Sync customer account codes, you must follow the steps below:

2. once you have successfully logged in to your freight tracker system, clear out the URL in the browser and enter the on below

https://%7Byoururl%7D.freighttracker.com.au/admin_ajax/interfaces.xero.xero_links?_view=tiny

NOTE: please put your Freight tracker URL name into this URL where it has {CUSTOMER} after you have pasted it to your browser and remove the brackets.

do i have to be logged into XERO to use the links?

yes, you will be prompted to login to XERO

Note: Please put your companies name into this URL where it has {CUSTOMER} after you have pasted it to your browser and remove the brackets.